Dear customers, Harvest Fish & Pet Sdn Bhd (West Malaysia) have registered a new company ONNETS PET WORLD PLT in Penang

All our customer's information and all products will moved to www.onnetspw.com

Please contact us at 012 519 8808 to know more information about this changes.

This site will remain here until 30th June 2018. But our operation will cease on 1st June 2018. All products will be deleted from this site.

Please visit ONNETS PET WORLD

Payment & Delivery

Payment Method

senangPay

  • We use senangPay as our main online payment gateway.
  • Credit & Debit Cards - All Visa & Mastercard
  • FPX - Internet Banking such as Bank Islam, Maybank2u, CIMB Clicks, HongLeong Connect, RHB Now, AmBank and Public Bank and More.

 

Maybank

  • Make payment to our Maybank account if you prefer direct bank-in through ATM, Counter or Online Transfer without using Payment Gateway.
  • NOTE: For direct bank-in through ATM, we do not offer any balance refund. The balance will be deposited as your Store Credits upon request before shipment (need to register an account). The Store Credits could be used any time for your future purchase.
  • ​Account number will be shown during checkout.
  • Please let us know if payment is made in order to speed up your order.
  • Your order will not be processed until the payment is cleared.
  • SMS & Whatsapp : 016 812 2199

 

 

General Delivery Terms

  • We use courier service for delivery method such as Pos Laju and SkyNet.
  • The estimated transit time frame is 1 - 3 working days.
  • If the dispatch day falls on Public Holidays, Saturday or Sunday, dispatch will be on the next working day.
  • All transit time are subject to transport conditions and volume of mail traffic.
  • If we are unable to meet the estimated delivery date, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery.
  • We are not responsible for wrong or undelivered addresses.
  • In case the courier service returned the parcel due to wrong address, we will contact you immediately through phone or email. Shipping fees are payable by buyer for re-delivery. The order is considered complete if there is no reply at all for 7 days. After 7 days, re-delivery is applicable depending on stock availability or refund will be issued should stock went out.
  • All Parcel are shipped from Penang, Malaysia.

Free Shipping

  • Free Shipping is only available to West Malaysia only.

Tracking Number

  • Tracking number will be sent to you within 1 business day once the package is dispatched.